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Phreego Express Accelerator - Frequently Asked Questions

1. What are the Minimum System Requirements for Phreego Express?

2. How do I install Phreego Express?

3. How do I un-install Phreego Express?

4. Phreego Express seems to be accelerating, but is there any way I can make it even faster?

5. How do I disable the Accelerator?

6. I'm still having trouble. What do I do now?

1. What are the Minimum System Requirements for Phreego Express?

The Minimum System Requirements are as follows:

Minimum Requirements for PCs
Operating System: Windows® 98/ME/2000/XP
Hardware: PC with Pentium 200 MHz processor or equivalent,
64MB RAM
and 11MB free disk space.
Browser: Internet Explorer 5.0 and later
Firefox 0.9 and later
Netscape versions 8.0 and later
Opera 8.0 and later

Minimum Requirements for MACs
Operating System: OS X 10.2 or later
Hardware: 333Mhz PowerPC G3 processor, 128MB RAM, 6MB of hard drive space
Browser: Safari 1.0 and later

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2. How do I install Phreego Express?

    If you are using the Proxyconn-based version of Phreego Express you will first need to un-install it.
  1. Close all running programs.
  2. Right-Click the Phreego Express icon in the taskbar.
  3. Select "Un-install" from the menu.
  4. Note that the uninstallation requires that you disable Phreego Express in any other login profiles where it may have been enabled.
  5. Follow the prompts through to completion, and restart when prompted.
    Once the old Proxyconn-based version of Phreego Express is removed, follow these steps to install the new Phreego Express:
  1. Click here to download the new program and save it to your desktop.
  2. Close all programs and then launch the program that was downloaded in step 1.
  3. Read and accept the license agreement that is displayed.
  4. Click "Next" to continue with the install.
  5. Select "OK" to reboot your PC when the installation is complete.
  6. After rebooting, enter your username when prompted. Do NOT include any domain string after the username. For example, if your username is jdoe, simply type in jdoe, and not jdoe@phreego.com as you would for email setup.
  7. Enter and confirm your password in the fields provided.
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3. How do I un-install Phreego Express?

  1. Close all running programs.
  2. Right-Click the Phreego Express icon in the taskbar.
  3. Select "Un-install" from the menu.
  4. Note that the uninstallation requires that you disable Phreego Express in any other login profiles where it may have been enabled.
  5. Follow the prompts through to completion, and restart when prompted.
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4. Phreego Express seems to be accelerating, but is there any way I can make it even faster?

The new Phreego Express lets you choose the balance of image quality and performance that's right for you. In order to try the various settings that are available, right-click the Phreego Express icon in the taskbar and select "Settings...". you will see the following dialog:

By moving the slider all the way to the right, you will see maximum image quality but pages will load more slowly. By moving the slider all the way to the left, you will see maximum performance, but image quality will be compromised. If an image with poor quality is displayed, you can right-click the image and select "Redisplay with full quality" (Internet Explorer only).

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5. How do I disable the Accelerator?

Right click the Accelerator icon on your taskbar and select “Stop Phreego Express”. The Accelerator will remain disabled until it is started again by selecting "Start Phreego Express" from the same menu.

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6. I'm still having trouble. What do I do now?

Feel free to contact the Phreego Helpdesk at helpdesk@phreego.com or toll-free at 1-866-771-7349.

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